{"product_id":"project-based-problem-solving-and-decision-making-a-guide-for-project-managers-1st-edition","title":"Project Based Problem Solving and Decision Making: A Guide for Project Managers 1st Edition","description":"\u003cdiv class=\"a-fixed-left-grid\"\u003e\n\u003cdiv class=\"a-fixed-left-grid-inner\"\u003e\n\u003cdiv class=\"a-fixed-left-grid-col a-col-right\" id=\"ppdFixedGridRightColumn\"\u003e\n\u003cdiv data-cel-widget=\"bookDescription_feature_div\" data-csa-c-id=\"nfw2zl-6ccvkj-5gdra7-j567wk\" data-feature-name=\"bookDescription\" class=\"celwidget\" id=\"bookDescription_feature_div\"\u003e\n\u003cdiv class=\"a-expander-collapsed-height a-row a-expander-container a-spacing-base a-expander-partial-collapse-container\" data-a-expander-collapsed-height=\"140\" data-a-expander-name=\"book_description_expander\"\u003e\n\u003cdiv class=\"a-expander-content a-expander-partial-collapse-content\" aria-expanded=\"false\"\u003e\n\u003cdiv data-cel-widget=\"bookDescription_feature_div\" data-csa-c-id=\"di4wvo-hs8tg-eiykfp-idnsvi\" data-csa-c-is-in-initial-active-row=\"false\" data-csa-c-asin=\"0357716760\" data-csa-c-slot-id=\"bookDescription_feature_div\" data-csa-c-content-id=\"bookDescription\" data-csa-c-type=\"widget\" data-feature-name=\"bookDescription\" class=\"celwidget\" id=\"bookDescription_feature_div\"\u003e\n\u003cdiv class=\"a-expander-collapsed-height a-row a-expander-container a-spacing-base a-expander-partial-collapse-container\" data-a-expander-collapsed-height=\"280\" data-a-expander-name=\"book_description_expander\"\u003e\n\u003cdiv class=\"a-expander-content a-expander-partial-collapse-content\" data-expanded=\"false\"\u003e\n\u003cdiv class=\"expanded\" id=\"bookDescriptionBox\"\u003e\n\u003cp\u003e\u003cspan class=\"a-text-bold\"\u003eA project manager’s guide to solving complex project issues and making strategic decisions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAn everyday resource for project managers who are tasked with identifying and solving complex problems, \u003c\/span\u003e\u003cspan class=\"a-text-italic\"\u003eProject Based Problem Solving and Decision Making\u003c\/span\u003e\u003cspan\u003e offers valuable guidance on how to make informed decisions that move projects forward, provides project managers with expert advice for communicating clearly and effectively with team members and project stakeholders, and describes how to effectively lead project teams and empower team members to make strategic project decisions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eWritten by Dr. Harold Kerzner, bestselling author and one of the leading minds in project management, \u003c\/span\u003e\u003cspan class=\"a-text-italic\"\u003eProject Based Problem Solving and Decision Making\u003c\/span\u003e\u003cspan\u003e includes information on:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul class=\"a-unordered-list a-vertical\"\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eDeveloping effective problem-solving and decision-making???important skills for professional project managers\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eLeading teams, setting and achieving goals, and making sure that projects are completed on time and within budget\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eIdentifying and solving problems that arise during complex projects, and making informed decisions that move projects forward\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eUsing a project-based approach: breaking the project down into smaller, manageable??chunks and tackling each one separately\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"a-list-item\"\u003e\u003cspan\u003eFocusing on specific problems or decisions and implementing solutions tailored to the??specific needs of the project\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan class=\"a-text-italic\"\u003eProject Based Problem Solving and Decision Making\u003c\/span\u003e\u003cspan\u003e is an essential everyday resource for professional project managers, as well as students studying project management.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cdiv class=\"aboutauthors-section\" id=\"aboutauthors-section\"\u003e\n\u003cdiv class=\"page-section\"\u003e\n\u003cdiv class=\"section-title collapsed\" data-toggle=\"collapse\"\u003eAbout the Author\u003c\/div\u003e\n\u003cdiv class=\"section-content collapsed\"\u003e\n\u003cp\u003e\u003cb\u003eHarold Kerzner, PhD (Boynton Beach, FL),\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eis Senior Executive Director for Project Management at the International Institute for Learning, Inc. (IIL), USA.\u003c\/p\u003e\n\u003cp\u003eInternational Institute for Learning, Inc. (IIL) is a global leader in professional training and comprehensive consulting services in the areas of project, program, and portfolio management, PRINCE2\u003csup\u003e®\u003c\/sup\u003e, ITIL, Business Analysis, Microsoft\u003csup\u003e®\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003eOffice Project and Project Server, and Lean Six Sigma.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"permissions-section\" id=\"permissions-section\"\u003e\n\u003cdiv class=\"page-section\"\u003e\n\u003cdiv class=\"section-content collapsed\"\u003e\n\u003cdiv class=\"permissions-content\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"permissions-content\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"tableofcontents-section\" id=\"tableofcontents-section\"\u003e\n\u003cdiv class=\"page-section\"\u003e\n\u003cdiv class=\"section-title collapsed\" data-toggle=\"collapse\"\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv class=\"section-content collapsed\"\u003e\n\u003cp\u003ePreface xi\u003c\/p\u003e\n\u003cp\u003eAbout the Companion Website xiii\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e1 Understanding the Concepts 1\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e1.0 The Necessity for Problem-Solving and Decision-Making 1\u003c\/p\u003e\n\u003cp\u003e1.1 Problems and Opportunities 2\u003c\/p\u003e\n\u003cp\u003e1.2 Research Techniques in the Basic Decision-Making Process 3\u003c\/p\u003e\n\u003cp\u003e1.3 Facts About Problem-Solving and Decision-Making 4\u003c\/p\u003e\n\u003cp\u003e1.4 Who Makes the Decision? 4\u003c\/p\u003e\n\u003cp\u003e1.5 Information Overload 5\u003c\/p\u003e\n\u003cp\u003e1.6 Getting Access to the Right Information 5\u003c\/p\u003e\n\u003cp\u003e1.7 The Lack of Information 6\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 6\u003c\/p\u003e\n\u003cp\u003eReferences 7\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e2 Understanding the Project Environment and the Impact on Problem Solving 9\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e2.0 Understanding the Project Environment 9\u003c\/p\u003e\n\u003cp\u003e2.1 Project Versus Business Problem-Solving and Decision-Making 11\u003c\/p\u003e\n\u003cp\u003e2.2 Problem-Solving and Decision-Making in the Project Management Environment 11\u003c\/p\u003e\n\u003cp\u003e2.3 The Impact of Constraints on Project Problem-Solving and Decision-Making 12\u003c\/p\u003e\n\u003cp\u003e2.4 The Impact of Assumptions on Project Problem-Solving and Decision-Making 13\u003c\/p\u003e\n\u003cp\u003e2.5 Understanding the Project Environment’s Complexities 14\u003c\/p\u003e\n\u003cp\u003e2.6 Selecting the Right Project Manager 15\u003c\/p\u003e\n\u003cp\u003e2.7 The Impact of the COVID-19 Pandemic on Project Management 15\u003c\/p\u003e\n\u003cp\u003e2.8 Differences Between Program and Project Problem-Solving and Decision-Making 18\u003c\/p\u003e\n\u003cp\u003e2.9 Problem-Solving in Matrix Management Organizational Structures 25\u003c\/p\u003e\n\u003cp\u003e2.10 The Impact of Methodologies on Problem-Solving 29\u003c\/p\u003e\n\u003cp\u003e2.11 The Need for Problem-Solving Procedural Documentation 35\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 40\u003c\/p\u003e\n\u003cp\u003eReferences 41\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e3 Understanding the Problem 43\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e3.0 The Definition of a Problem 43\u003c\/p\u003e\n\u003cp\u003e3.1 The Time Needed to Identify a Problem 43\u003c\/p\u003e\n\u003cp\u003e3.2 Not All Problems Can Be Solved 45\u003c\/p\u003e\n\u003cp\u003e3.3 The Complexities of the Problems 46\u003c\/p\u003e\n\u003cp\u003e3.4 Techniques for Problem Identification 46\u003c\/p\u003e\n\u003cp\u003e3.5 Individual Problem-Solving Conducted in Secret 47\u003c\/p\u003e\n\u003cp\u003e3.6 Team Problem-Solving Conducted in Secret 47\u003c\/p\u003e\n\u003cp\u003e3.7 Decisions That Can Convert Failures into Successes 48\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 53\u003c\/p\u003e\n\u003cp\u003eReferences 54\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e4 Data Gathering 55\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e4.0 Understanding Data Gathering 55\u003c\/p\u003e\n\u003cp\u003e4.1 Reasons for Data Gathering 56\u003c\/p\u003e\n\u003cp\u003e4.2 Data-Gathering Techniques 56\u003c\/p\u003e\n\u003cp\u003e4.3 Metrics and Early Warning Indicators 57\u003c\/p\u003e\n\u003cp\u003e4.4 Questions to Ask 57\u003c\/p\u003e\n\u003cp\u003e4.5 Establishing Structure for Data Gathering, Problem-Solving, and Decision-Making 58\u003c\/p\u003e\n\u003cp\u003e4.6 Determining the Steps 58\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 59\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e5 Meetings 61\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e5.0 Problem Analysis Characteristics 61\u003c\/p\u003e\n\u003cp\u003e5.1 Real Problems Versus Personality Problems 62\u003c\/p\u003e\n\u003cp\u003e5.2 Determining Who Should Attend the Problem-Solving Meeting 63\u003c\/p\u003e\n\u003cp\u003e5.3 Determining Who Should Attend the Decision-Making Meeting 63\u003c\/p\u003e\n\u003cp\u003e5.4 Creating a Framework for the Meeting 64\u003c\/p\u003e\n\u003cp\u003e5.5 Setting Limits on Problem-Solving and Decision-Making 64\u003c\/p\u003e\n\u003cp\u003e5.6 Identifying Boundary Conditions 65\u003c\/p\u003e\n\u003cp\u003e5.7 Understanding How People React in Meetings 65\u003c\/p\u003e\n\u003cp\u003e5.8 Working with Participants During the Meetings 66\u003c\/p\u003e\n\u003cp\u003e5.9 Leadership Techniques During Meetings 67\u003c\/p\u003e\n\u003cp\u003e5.10 Handling Problem-Solving and Decision-Making Conflicts 67\u003c\/p\u003e\n\u003cp\u003e5.11 Continuous Solutions Versus Enhancement Project Solutions 68\u003c\/p\u003e\n\u003cp\u003e5.12 Problem-Solving Versus Scope Creep 68\u003c\/p\u003e\n\u003cp\u003e5.13 Problem-Solving and Decision-Making During Crisis Projects 69\u003c\/p\u003e\n\u003cp\u003e5.14 Presenting Your Decision to the Customer 70\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 71\u003c\/p\u003e\n\u003cp\u003eReference 71\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e6 Developing Alternatives 73\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e6.0 Finding Alternatives 73\u003c\/p\u003e\n\u003cp\u003e6.1 Variables to Consider During Alternative Analyses 74\u003c\/p\u003e\n\u003cp\u003e6.2 Understanding the Features That Are Part of the Alternatives 74\u003c\/p\u003e\n\u003cp\u003e6.3 Developing Hybrid Alternatives 75\u003c\/p\u003e\n\u003cp\u003e6.4 Phantom Alternatives 75\u003c\/p\u003e\n\u003cp\u003e6.5 Tradeoffs 76\u003c\/p\u003e\n\u003cp\u003e6.6 Common Mistakes When Developing Alternatives 76\u003c\/p\u003e\n\u003cp\u003e6.7 Decision-Making for Managing Scope Changes on Projects 77\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 80\u003c\/p\u003e\n\u003cp\u003eReference 80\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e7 Problem-Solving Creativity and Innovation 81\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e7.0 The Need for Problem-Solving Creativity 81\u003c\/p\u003e\n\u003cp\u003e7.1 Creativity and Creative Thinking 81\u003c\/p\u003e\n\u003cp\u003e7.2 Creativity and Innovation Thinking 82\u003c\/p\u003e\n\u003cp\u003e7.3 Creativity, Innovation, and Value 82\u003c\/p\u003e\n\u003cp\u003e7.4 Negative Innovation 83\u003c\/p\u003e\n\u003cp\u003e7.5 Types of Innovation 83\u003c\/p\u003e\n\u003cp\u003e7.6 Problem-Solving and Decision-Making Attributes That Are Difficult to Learn 84\u003c\/p\u003e\n\u003cp\u003e7.7 Creativity Roadblocks 84\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 85\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e8 Problem-Solving Tools and Techniques 87\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e8.0 Root Cause Analysis 87\u003c\/p\u003e\n\u003cp\u003e8.1 General Principles of Root Cause Analysis 88\u003c\/p\u003e\n\u003cp\u003e8.2 Corrective Actions Using Root Cause Analysis 88\u003c\/p\u003e\n\u003cp\u003e8.3 Root Cause Analysis Techniques 89\u003c\/p\u003e\n\u003cp\u003e8.4 Brainstorming 90\u003c\/p\u003e\n\u003cp\u003e8.5 Rules for Brainstorming 90\u003c\/p\u003e\n\u003cp\u003e8.6 Critical Steps in Brainstorming 91\u003c\/p\u003e\n\u003cp\u003e8.7 Conducting the Brainstorming Session: The Process 92\u003c\/p\u003e\n\u003cp\u003e8.8 Conducting the Brainstorming Session: Evaluation 92\u003c\/p\u003e\n\u003cp\u003e8.9 Brainstorming Sessions: Nominal Group Technique 93\u003c\/p\u003e\n\u003cp\u003e8.10 Brainstorming Sessions: Group Passing Technique 93\u003c\/p\u003e\n\u003cp\u003e8.11 Brainstorming Sessions: Team Idea Mapping Method 94\u003c\/p\u003e\n\u003cp\u003e8.12 Brainstorming Sessions: Electronic Brainstorming 94\u003c\/p\u003e\n\u003cp\u003e8.13 Brainstorming Sessions: Directed Brainstorming 95\u003c\/p\u003e\n\u003cp\u003e8.14 Brainstorming Sessions: Individual Brainstorming 96\u003c\/p\u003e\n\u003cp\u003e8.15 Question Brainstorming 96\u003c\/p\u003e\n\u003cp\u003e8.16 Reasons for Brainstorming Failure 96\u003c\/p\u003e\n\u003cp\u003e8.17 Virtual Brainstorming Sessions 98\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 100\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e9 Decision-Making Concepts 101\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e9.0 Decision-Making Alternatives 101\u003c\/p\u003e\n\u003cp\u003e9.1 Decision-Making Characteristics 102\u003c\/p\u003e\n\u003cp\u003e9.2 Decision-Making Participation 102\u003c\/p\u003e\n\u003cp\u003e9.3 Understanding How Decisions Are Made 103\u003c\/p\u003e\n\u003cp\u003e9.4 Cultures and Problem Solving 103\u003c\/p\u003e\n\u003cp\u003e9.5 Routine Decision-Making 104\u003c\/p\u003e\n\u003cp\u003e9.6 Adaptive Decision-Making 104\u003c\/p\u003e\n\u003cp\u003e9.7 Innovative Decision-Making 105\u003c\/p\u003e\n\u003cp\u003e9.8 Pressured Decision-Making 105\u003c\/p\u003e\n\u003cp\u003e9.9 Judgmental Decision-Making 106\u003c\/p\u003e\n\u003cp\u003e9.10 Rational Decision-Making 106\u003c\/p\u003e\n\u003cp\u003e9.11 Certainty\/Uncertainty Decision-Making 107\u003c\/p\u003e\n\u003cp\u003e9.12 Controllable\/Noncontrollable Decision-Making 107\u003c\/p\u003e\n\u003cp\u003e9.13 Programmed\/Nonprogrammed Decision-Making 108\u003c\/p\u003e\n\u003cp\u003e9.14 Decision-Making Meetings 110\u003c\/p\u003e\n\u003cp\u003e9.15 Decision-Making Stages 110\u003c\/p\u003e\n\u003cp\u003e9.16 Decision-Making Steps 111\u003c\/p\u003e\n\u003cp\u003e9.17 Conflicts in Decision-Making 112\u003c\/p\u003e\n\u003cp\u003e9.18 Advantages of Group Decision-Making 113\u003c\/p\u003e\n\u003cp\u003e9.19 Disadvantages of Group Decision-Making 113\u003c\/p\u003e\n\u003cp\u003e9.20 Rational Versus Intuitive Thinking 114\u003c\/p\u003e\n\u003cp\u003e9.21 Divergent Versus Convergent Thinking 114\u003c\/p\u003e\n\u003cp\u003e9.22 The Fear of Decision-Making: Mental Roadblocks 115\u003c\/p\u003e\n\u003cp\u003e9.23 Decision-Making Personal Biases 116\u003c\/p\u003e\n\u003cp\u003e9.24 The Danger of Hasty Decisions 116\u003c\/p\u003e\n\u003cp\u003e9.25 Decision-Making Styles 117\u003c\/p\u003e\n\u003cp\u003e9.26 The Autocratic Decision-Maker 117\u003c\/p\u003e\n\u003cp\u003e9.27 The Fearful Decision-Maker 118\u003c\/p\u003e\n\u003cp\u003e9.28 The Circular Decision-Maker 119\u003c\/p\u003e\n\u003cp\u003e9.29 The Democratic Decision-Maker 119\u003c\/p\u003e\n\u003cp\u003e9.30 The Self-Serving Decision-Maker 120\u003c\/p\u003e\n\u003cp\u003e9.31 Delegation of a Decision-Making Authority 120\u003c\/p\u003e\n\u003cp\u003e9.32 Choice Elements of Decision-Making 121\u003c\/p\u003e\n\u003cp\u003e9.33 Decision-Making Challenges 122\u003c\/p\u003e\n\u003cp\u003e9.34 Examples of Decision-Making Challenges 123\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 126\u003c\/p\u003e\n\u003cp\u003eReferences 127\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e10 Decision-Making Tools 129\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e10.0 Decision-Making Tools in Everyday Life 129\u003c\/p\u003e\n\u003cp\u003e10.1 Use of Operations Research and Management Science Models 129\u003c\/p\u003e\n\u003cp\u003e10.2 SWOT Analysis 130\u003c\/p\u003e\n\u003cp\u003e10.3 Pareto Analysis 130\u003c\/p\u003e\n\u003cp\u003e10.4 Multiple Criteria Decision Analysis 131\u003c\/p\u003e\n\u003cp\u003e10.5 Paired Comparison Analysis 132\u003c\/p\u003e\n\u003cp\u003e10.6 Decision Trees 132\u003c\/p\u003e\n\u003cp\u003e10.7 Influence Diagrams 133\u003c\/p\u003e\n\u003cp\u003e10.8 Affinity Diagrams 133\u003c\/p\u003e\n\u003cp\u003e10.9 Game Theory 134\u003c\/p\u003e\n\u003cp\u003e10.10 Cost-Benefit Analysis 134\u003c\/p\u003e\n\u003cp\u003e10.11 Nominal Work Groups 135\u003c\/p\u003e\n\u003cp\u003e10.12 Delphi Technique 136\u003c\/p\u003e\n\u003cp\u003e10.13 Other Decision-Making Tools 136\u003c\/p\u003e\n\u003cp\u003e10.14 Artificial Intelligence 137\u003c\/p\u003e\n\u003cp\u003e10.15 Risk Management 140\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 142\u003c\/p\u003e\n\u003cp\u003eReferences 142\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e11 Predicting the Impact 143\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e11.0 Evaluating the Impact of a Decision 143\u003c\/p\u003e\n\u003cp\u003e11.1 Creating a Consequence Table 143\u003c\/p\u003e\n\u003cp\u003e11.2 Performing Impact Analysis 144\u003c\/p\u003e\n\u003cp\u003e11.3 The Time to Implement a Solution 145\u003c\/p\u003e\n\u003cp\u003e11.4 The Definitions for Project Success and Failure Are Changing 145\u003c\/p\u003e\n\u003cp\u003e11.5 Project Decision-Making and Politics 149\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 150\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e12 The Need for Effective or Active Listening Skills 151\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e12.0 Active Listening 151\u003c\/p\u003e\n\u003cp\u003e12.1 Active Listening Body Language and Communications 151\u003c\/p\u003e\n\u003cp\u003e12.2 Active Listening Barriers Created by the Speaker 152\u003c\/p\u003e\n\u003cp\u003e12.3 Active Listening Barriers Created by the Listener 152\u003c\/p\u003e\n\u003cp\u003e12.4 Overcoming Active Listening Barriers 153\u003c\/p\u003e\n\u003cp\u003e12.5 Techniques for Effective Listening 153\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 154\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e13 Barriers 155\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e13.0 The Growth of Barriers 155\u003c\/p\u003e\n\u003cp\u003e13.1 Lack of Concern for the Workers Barriers 157\u003c\/p\u003e\n\u003cp\u003e13.2 Legal Barriers 160\u003c\/p\u003e\n\u003cp\u003e13.3 Project Sponsorship Barriers 163\u003c\/p\u003e\n\u003cp\u003e13.4 Cost of Implementation Barriers 165\u003c\/p\u003e\n\u003cp\u003e13.5 Culture Barriers 166\u003c\/p\u003e\n\u003cp\u003e13.6 Project Management Office (PMO) Barrier 168\u003c\/p\u003e\n\u003cp\u003e13.7 Conclusion 169\u003c\/p\u003e\n\u003cp\u003eDiscussion Questions 169\u003c\/p\u003e\n\u003cp\u003eReferences 170\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAppendix: Using the PMBOK® Guide 173\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eDecision-Making and the PMBOK® Guide 173\u003c\/p\u003e\n\u003cp\u003eProblem-Solving and the PMBOK® Guide 173\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Integration Management 174\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Scope Management 174\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Time Management 175\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Cost Management 175\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Quality Management 176\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Human Resource Management 176\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Communications Management 177\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Risk Management 177\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Procurement Management 178\u003c\/p\u003e\n\u003cp\u003ePMBOK® Guide: Stakeholder Management 178\u003c\/p\u003e\n\u003cp\u003eFurther Reading 181\u003c\/p\u003e\n\u003cp\u003eIndex 183\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cb\u003eBOOKREAD™ 5-STEP SATISFACTION GUARANTEE\u003c\/b\u003e\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e1. No Risk, 30-Day Money-Back Guarantee. \u003cbr\u003e2. instant download. No surprises or hidden fees.\u003cbr\u003e3. Safe Payments via Credit\/Debit Card or PayPal® \u003cbr\u003e4. McAfee™ and SSL secured shopping cart.\u003cbr\u003e5. lifetime customer support.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Bookread","offers":[{"title":"PDF","offer_id":56754505318731,"sku":null,"price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1031\/1204\/8971\/files\/715vNXeSpNL._SL1500.jpg?v=1773062617","url":"https:\/\/bookread.io\/products\/project-based-problem-solving-and-decision-making-a-guide-for-project-managers-1st-edition","provider":"bookread","version":"1.0","type":"link"}