Team Topologies: Organizing Business and Technology Teams for Fast Flow

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Team Topologies: Organizing Business and Technology Teams for Fast Flow

Name: Team Topologies: Organizing Business and Technology Teams for Fast Flow
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"This book will help executives and business leaders focus on the key strategies of high performance teams to effectively address the needs of today and the evolving landscape of tomorrow.” ―Barry O'Reilly, author of Unlearn and Lean Enterprise

Companion book Remote Team Interactions Workbook now available!

Effective software teams are essential for any organization to deliver value continuously and sustainably. But how do you build the best team organization for your specific goals, culture, and needs?

Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity.

In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help readers choose and evolve the right team patterns for their organization, making sure to keep the software healthy and optimize value streams.

Team Topologies is a major step forward in organizational design for software, presenting a well-defined way for teams to interact and interrelate that helps make the resulting software architecture clearer and more sustainable, turning inter-team problems into valuable signals for the self-steering organization.

From the Publisher

four team topologies, organizational design

The Four Fundamental Team Topologies

Most organizations use a variety of team types in their organization. And, many teams even take on multiple roles. But this sprawl makes it difficult for everyone to visualize the organization landscape, and clogs the pipes of effective work flow.

When used with care, there are only four team topologies (or types) needed to build and run effective modern software systems. When combined with effective software boundaries and the three team interaction modes, these four team types act as a powerful template for effective organizational design. This is the Team Topologies approach to organizational design.

Matthew Skelton, Author photo, IT Consultant

About Author Matthew Skelton

Matthew Skelton has been building, deploying, and operating commercial software systems since 1998, and has worked for organizations including London Stock Exchange, GlaxoSmithKline, FT.com, LexisNexis, and the UK government. Head of Consulting at Conflux, Matthew is the co-author of the books Continuous Delivery with Windows and .NET (2016) and Team Guide to Software Operability (2016). Matthew holds a BSc in computer science and cybernetics from the University of Reading, an MSc in neuroscience from the University of Oxford, and an MA in music from the Open University. He is a chartered engineer (CEng) in the UK.

Manuel Pais, Author Photo, IT Consultant

About Author Manuel Pais

Manuel Pais is an independent DevOps and Continuous Delivery Consultant focused on team design, practices, and flow. He helps organizations define and adopt DevOps and Continuous Delivery (both from technical and human perspectives) via strategic assessments, practical workshops, and coaching. Manuel is also the co-author of Team Guide to Software Releasability (2018).

IT Revolution: Leading the Charge to the Next Revolution in IT

IT Revolution publishes books that exemplify the most current best practices for IT organizations in the enterprise. Our goal is to elevate the state of technology work, quantify the economic and human costs associated with sub-optimal IT performance, and improve the lives of IT professionals around the world. Our authors include top industry thought-leaders who, through elevated discourse, inspire positive change for IT practitioners. Founded in 2013 by Gene Kim, IT Revolution serves the DevOps community by publishing numerous books and other publications, producing the DevOps Enterprise Summits in London and San Francisco, and supporting qualitative and quantitative research projects with various partners.

Editorial Reviews

Review

“Teams are the fundamental building block of organizations, how those teams work and the system they operate in are the difference between average and high performance. I believe this book is a deep well of information for how you can optimize your organization's system for your current context.” -- Jeremy Brown, Director, Red Hap Open Innovation Labs EMEA

"The high performing team is the core generator of value in the modern digital economy. But cultivating and scaling an adaptive ecosystem of such teams is a too-often elusive goal. In this book, Skelton and Pais provide innovative tools and concepts for structuring the next generation digital operating model. Recommended for CIOs, enterprise architects, and digital product strategists worldwide." -- Charles Betz, Principal Analyst and Global DevOps Lead, Forrester Research

“The Team Topologies book by Matthew Skelton and Manuel Pais is unique. It is going to have a big influence across tech companies. We need a structured and methodical approach to shaping teams for continuous delivery instead of copying a few Spotify rituals. This is the book.” -- Nick Tune, API Platform Lead, Navico

Team Topologies informs and enriches our understanding of organizational architecture...it serves as a pragmatic guide whether forming teams and enabling them to meet their challenges or helping existing teams become more effective at responsive value delivery. -- Ruth Malan, Architecture Consultant at Bredemeyer Consulting

“Team Topologies provides fresh insights on how to anticipate and adapt to market and technology changes. To survive, enterprises need to unlearn existing command and control structures and instead move authority to leaders with the best information to take action and respond. This book will help executives and business leaders focus on the key strategies of high performance teams to effectively address the needs of today and the evolving landscape of tomorrow.” -- Barry O'Reilly, Co-Founder Nobody Studios, author of Unlearn and Lean Enterprise

“When your teams encounter friction and bottlenecks it can be tempting to throw more people, tooling, and process at the problem. Your solution likely lies in a new team topology. But what should that look like? Team Topologies provides a much-needed framework for evaluating and optimizing team organization for increased flow. Teams that have the right size, the right boundaries, and the right level of communication are poised to deliver value to the company and satisfaction to the team members. Team Topologies combines a methodical approach with real-world case studies to unlock the full potential of your tech teams.” -- Greg Burrell, Senior Reliability Engineer at Netflix

“There is nothing more fundamental to management than how you structure your organization and what behaviors you encourage. Despite this, few have attempted to catalog and analyze the organizational design patterns of IT organizations going through Digital, DevOps, and SRE transformations. Skelton and Pais have not only accepted this bold challenge, but they've also hit the mark by creating an indispensable and unique resource.” -- Damon Edwards, Entrepreneur and Technology Executive

“DevOps Topologies is an outstanding resource for all technical leaders pushing for modern approaches to effective partnerships between Development and Operations. It goes beyond high level explanations of DevOps offering that there are many flavors that a company may choose to adopt based on a few factors including maturity, size and product landscape. At Condé Nast International, this resource was crucial in understanding our current DevOps state and in defining the vision for our aspirational DevOps operating model. We were able to navigate around the pitfalls and organizational anti-patterns as excellently described in the models. The models themselves proved extremely useful artifacts in aligning both stakeholders and teams directly involved. Lastly, I introduced a new function to the business which hadn't existed before: Site Reliability Engineering. The DevOps Topologies resource was a primary resource in firstly convincing myself that we had matured and grown to a point to justify SRE, but also in articulating to the business stakeholders the strategy for our new DevOps model. I am extremely pleased that Matthew and Manuel are growing on the success of the DevOps Topologies website and turning their further learnings into the far-reaching Team Topologies book for organization design.” -- Crystal Hirschorn, VP of Engineering, Global Strategy and Operations at Condé Nast

“I have found Matthew and Manuel's work on patterns and language to be incredibly valuable in both shaping strategies to transform team contexts over time across our organization, as well as in helping business and technology leadership connect with the topics of flow and continuous delivery.” -- Richard James, Nationwide Building Society, Accenture

“DevOps is great, but how do real-world organizations actually structure themselves to do it? You can't just put everyone on a single, silo-less team, all sitting together in one giant open-plan office and going out to lunch or playing foosball together. Team Topologies provides a practical set of templates for addressing the key DevOps question that other guides leave as an exercise for the student.” -- Jeff Sussna, CEO, Sussna Associates

“Matthew Skelton and Manuel Pais say ‘Team Topologies is meant to be a functional book'―and it is. It's well constructed and signposted, based in sound thinking, and challenges readers to assume, like them, that an organization is a socio-technical system or ecosystem. From this assumption comes practical suggestions, no prescriptions, and skill in explaining an approach that provides for effective tech/human organization design. For anyone in the tech/organization design field, [Team Topologies is] well worth reading.” -- Dr. Naomi Stanford, Organization Design Practitioner, Teacher, and Author

“I've long enjoyed learning from Matthew's and Manuel's work, and have been recommending their content to clients and peers for several years (in particular, DevOpsTopologies.com). It's great to see that their wisdom for organizing teams has been collated into a single book, because as the cliché goes, the hard stuff when working in an organization is always in relation to the ‘soft' skills (and people and teams). If you're looking for an analysis of the challenges with the traditional ways of working, and also some practical guidance on mitigation strategies (e.g., new interaction modes, reducing cognitive load, and creating appropriate ‘Team APIs'), then this is the book for you!” -- Daniel Bryant, Technical Consultant/Advisor and News Manager at InfoQ

“Team Topologies makes for a fascinating read as it explores the symbiotic relationship between teams and the IT architecture they support. It goes beyond the common approach of static org charts or self-organizing chaos and shows how to evolve the people system and IT system together.” -- Mirco Hering, Global DevOps Lead Accenture and Author of DevOps for the Modern Enterprise

About the Author

MATTHEW SKELTON has been building, deploying, and operating commercial software systems since 1998. Head of Consulting at Conflux, he specializes in Continuous Delivery, operability and organization design for software in manufacturing, ecommerce, and online services, including cloud, IoT, and embedded software.

MANUEL PAISis an organizational IT consultant and trainer focused on team interactions, delivery practices, and accelerating flow. Recognized by TechBeacon in 2019 as one of the top 100 people to follow in DevOps, he is also coauthor of the book Team Topologies. He helps organizations rethink their approach to software delivery, operations, and support via strategic assessments, practical workshops, and coaching.

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Team Topologies: Organizing Business and Technology Teams for Fast Flow

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